
CHATNEURON
ChatNeuron — an AI employee 24/7 · CIS-ready
Not a template chatbot, but an agent with RAG over your knowledge base. **Localized for the CIS:** Kazakh, Uzbek, English and Russian; WhatsApp and integrations with local CRM and 1C (KZ).
Support and service
24/7 answers on the website and in messengers: order status, terms, booking, FAQ. Escalation to an operator with full context.
Sales and qualification
Clarifies the need, works objections by script, collects contacts, and creates a deal in CRM.
Multilingual AI
Open-source models: Kazakh, Uzbek, English, Russian — text and voice without “ask a manager to translate.”
CIS integrations
amoCRM, Bitrix24, 1C (incl. KZ configurations), regional CRM and APIs. WhatsApp is the priority channel for KZ/UZ.
Technologies
- LLM agents + RAG over a corporate knowledge base
- Vector search and document embeddings
- Channels: web widget, Telegram, WhatsApp (KZ/UZ), VK
- CRM: amoCRM, Bitrix24, 1C KZ, regional CRM, APIs
- Tilda and websites — embed without a script zoo
- Escalation to a live manager with dialog history




