ERP/CRM business platformsscenario
Custom CRM for your process
Pipeline · roles · API · no Excel zoo · MVP from 4 weeks
One system of statuses and tasks instead of chats + spreadsheets; the manager does not lose the deal.
CRM as a deal contour, not “another table”
We assemble an MVP around one painful pipeline: leads, statuses, tasks, permissions, and exports. We keep boxed tools (Bitrix24/amoCRM) if they already cover the process; custom — when the process does not fit the template or you need a single source of truth with 1C/the website.
The pain we close
Deals live in chats and Excel; statuses drift apart
Boxed CRM needs workarounds and still breaks on your process
No unified permissions: who sees margin, who only sees contacts
Website/telephony integrations are done “by the admin by hand”
What’s in the MVP
Process map
As-is pipeline, roles, “deal closed” criteria.
Entities and screens
Cards, lists, filters, access rights.
First-wave integrations
Website / telephony / messenger — by MVP priority.
Acceptance and training
Criteria in the contract, a parallel period with the old contour.
Related experience
ChatNeuron
ChatNeuron — cloud AI agent and widget · CIS-ready
We built NeuronChat as SaaS: portal with dashboard, agents, dialogs, leads, analytics, and knowledge base. Site widget, RAG training, multiple agents for different domains in one account. CIS-ready: multilingual AI and local CRM/1C integrations.
CommBoost
CommBoost — AI analytics for sales teams · CIS-ready
We built CommBoost as a full SaaS: product landing, portal with workspace, call files, clients, objections, integrations, and billing. AI scores conversations, classifies leads, and surfaces weak parameters for coaching. CIS-ready: local telephony (+7 7xx, +998), RU/KZ/UZ speech analytics, regional CRM.
FAVORIT
Costbl — SaaS cost estimation for metal parts from drawings
More than 5 months, two stages. Stage 1 — prototype: AI chat and PDF parsing (screenshots in the stage 1 block). Stage 2 — current state: full calculation (video in the stage 2 block). Product: https://costbl.ru/
Cost guides
Discovery and one module first. We do not promise a “Bitrix replacement in a month.”
| Package | What’s included | Price | Timeline |
|---|---|---|---|
| CRM discovery | Pipeline map, roles, MVP estimate | from $1,705 | 1–2 weeks |
| CRM MVP module | Pipeline, roles, basic integrations | from $5,682 | 4–10 weeks |
The full quote drivers block is on ERP/CRM business platforms and in pricing.
FAQ
Why not Bitrix24 / amoCRM?
If the boxed product covers the process — we strengthen it. We go custom when the template breaks sales or you need a tight link to 1C/internal systems.
Can we add an AI agent on top of CRM?
Yes: lead qualification and CRM write-back is a separate contour (/services/ai-integration/sales-agents). We connect it after the MVP or in parallel as a pilot.
Estimate a CRM MVP
Describe the pipeline and where Excel/chats live now — we will return a map and a range.
